🛡️ Safe and Responsible Betting

Responsible Gaming at pl67 —
Stay in Fun, Stay in Control

Let entertainment be a pleasure, not a burden. pl67 gives you all the tools to play safely and mindfully — from deposit limits to self-exclusion.

Why is Responsible Gaming Important?

Online betting and casino games are a legitimate form of entertainment — but like any entertainment, it is important to stay within limits. pl67 believes that responsible gaming is what brings genuine enjoyment over the long term.

We want every one of our users to play mindfully, bet within their means, and feel comfortable seeking help when needed. Betting should never be seen as a source of income — it is simply a form of entertainment.

On the pl67 platform we have built in several safety features that you can control yourself. Alongside these, our 24/7 live chat support is always here for you.

21+ For ages 21 and above only

Remember: Bet for entertainment, not for income.

Set a time and money limit before each session.

When gaming stops being fun, take a break.

Spend time with family and friends — don't let gaming cut you off from your social life.

If you have a problem, contact our 24/7 live chat.

Our Protection Tools

Your safety at pl67 is our priority. Using the tools below, you can manage your own gaming experience.

Deposit Limits

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Requests to increase a limit come with a waiting period that gives you time to reconsider.

Time-Out (Break)

Temporarily close your account for anywhere from 24 hours to 6 weeks. During a time-out you will not be able to log in or place bets. Taking occasional breaks is a sign of healthy gaming habits.

Self-Exclusion

If you feel the need, you can close your account completely for the long term. Self-exclusion can be set for a minimum of 6 months or permanently. During this period, bonuses and promotional emails will be suspended.

Session Reminders

You will receive automatic reminders after playing for a set amount of time. This reminds you how long you have been playing so you can make a conscious decision — keep going or take a break.

Reality Check

You can view your gaming history, win and loss record, and session duration at any time. Knowing the facts means making better decisions. Transparency is our policy.

24/7 Support

If you have any issues or concerns about gaming, our Bengali-language live chat support team is always ready. Our goal is to help you with empathy, not judgment.

Recognise the Warning Signs

Sometimes betting habits can go out of control. If you notice the following signs, it is important to seek help:

Repeatedly betting to try to win back lost money ("chasing losses")
Spending beyond your set budget but being unable to stop
Hiding your gaming from family and friends or lying about it
Betting with money meant for essential expenses (rent, food)
Feeling restless, irritable, or stressed when not gaming
Neglecting work, studies, or family responsibilities to spend time betting
Thinking about borrowing money or selling assets to cover gaming costs

How to Get Help

If you or someone close to you is struggling, take action quickly:

pl67 Live Chat: Reach out to our 24/7 Bengali support team. We will immediately help you set protection limits on your account or activate self-exclusion.

Email: [email protected] — send us your restriction request in writing and we will act within 24 hours.

Talk to family and friends: Seeking support from loved ones is a sign of strength, not weakness. Let them know — they can help you.

How to Set Limits?

Setting limits takes just a few simple steps. Start today.

Log in to your account

Open the "Responsible Gaming" section

Click on the "Responsible Gaming" tab within settings.

Choose a limit or tool

Select whichever you need — deposit limit, session limit, time-out, or self-exclusion.

Confirm

Enter the amount or duration and save. The change will take effect immediately.

If you cannot find the settings or need help, contact us via live chat.

Best Practices for Healthy Gaming

Set your budget in advance

Decide how much you will spend each week or month before you start. Play within that limit.

Set a time limit

Decide in advance how long you will play each day and use an alarm or reminder.

Don't play when you're in a bad mood

Decisions made on emotion are often wrong. If you are feeling down or stressed, take a break.

Don't treat winning as certain

Betting is entirely a matter of chance. Winning is never guaranteed — the odds are always changing.

Enjoy your breaks

Take regular breaks. Go for a walk, spend time with family, or do another hobby.

Never bet with borrowed money

Never bet with borrowed funds or money you need for essentials. Only use money you can afford to spend.

Common FAQs

Yes, at pl67 you can set daily, weekly, or monthly deposit limits. You can do this easily from the "Responsible Gaming" section in your account settings. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period.

When you activate self-exclusion, your account is closed for a set period or permanently. During this time you will not be able to log in, place bets, or make deposits. We will also not send you any promotional messages during this period. To request self-exclusion, contact us via live chat or email.

A time-out is a temporary break — usually from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is long-term — a minimum of 6 months — and even after the period ends, you need to follow a process to reactivate your account. If you feel the problem is serious, self-exclusion is the right choice.

The minimum age to register and bet at pl67 is 21. Age is verified at the time of registration. We are committed to protecting minors from gaming.

Contact our 24/7 live chat immediately. We will help you change your password and put additional security measures on your account. Account sharing is prohibited under our terms.

At pl67 the minimum deposit is ৳100 (for all payment methods) and the minimum withdrawal is ৳800. Withdrawals are typically processed within 30 minutes to 3 hours.